IIBF Certification Course

Course Overview

• Conducting Body: Indian Institute of Banking & Finance (IIBF)
• Certifies individuals to work as Business Correspondents (BC) / Business Facilitators (BF)
• Required under RBI's Business Correspondent framework for banks and CSPs
• Mode: Online, self-paced study with an online assessment
• Fees and exam dates: as notified on the official IIBF portal

Eligibility Criteria

• Indian citizen
• Minimum age: 18 years
• Minimum qualification: 10th/12th pass (varies by engaging bank)
• Basic digital literacy

• Banking basics and KYC/AML norms
• Digital banking and payment systems
• Financial inclusion schemes and government programmes

• Cash handling and transaction security
• Customer service and grievance handling
• Regulatory compliance expected of a BC/BF